FAQs

Unlike other products on the market the BraveFace system works to not only minimise the immediate effects of stress and worry on the body but to reduce the symptoms long term. Coolhead day spray is there to have on hand for a rapid calming action during heightened moments, HeadRest night drops aid sleep which helps the body recover from stress and LiveCalm daily capsules work on the nervous system to help the body better adapt to stress long term.

The full system is designed to work together to tackle stress and worry from every angle however you can absolutely take the products on their own. They have each been formulated to work on different symptoms of stress depending on individual needs.

Our proprietary blends in CoolHead and HeadRest use a unique extraction method allowing us to provide the highest potency of herbs in liquid form. Each of these herbs is research based and back by clinical trials. We do not use homeopathic, essence or alcohol like other products.

BraveFace is for anyone experiencing stress, worry or anxious feelings. It is not suitable for severe anxiety.

BraveFace is currently available to purchase through our online store, in selected Unichem and Life Pharmacies nationwide, and Farro Auckland-wide. Find a stockist.

We spent a lot of time working through packing options that would reduce the impact on the environment while still meeting our regulatory requirements. Our bottles and our courier bags are made from 100% recycled plastic to ensure we are not putting more plastic into the system. There are some parts of our packaging that unfortunately can’t be recycled due to their componentry including our dropper and nozzle. Please remove these from your bottles before putting them in the recycling bin.

We are currently shipping throughout New Zealand and Australia. If you would like to see our products in your country reach out and let us know!

HeadRest: Shake well before use. Adults take 3 entire droppers in the mouth, 15 minutes before bed. Or for a more diluted taste, try adding to a glass of chilled water.

CoolHead: Shake well before use. Adults take 2 sprays directly into the mouth, when you need it, up to 3 times daily.

LiveCalm: Adults take 2 capsules daily, with or without food.

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Let's Dream Drops: 6–12 years: Take one 5ml metric teaspoon, 15 minutes before bed. 12–18 years: Take two 5ml metric teaspoons, 15 minutes before bed

Stay Cool Spray: Shake well before use. 6–12 years: Spray 1-2 sprays into the mouth when required (max four sprays a day). 12–18 years: Spray 1-2 sprays into the mouth when required (max six sprays a day).

Good Mood Chews: 6–18 years, or weighing over 30kg: chew two tablets daily.

Yes! All three of our products are suitable for vegetarians and HeadRest and LiveCalm are fully vegan. CoolHead is not suitable for Vegans as it contains Mānuka honey.

As always, we recommend checking with your healthcare professional before adding any supplements into your daily regime if you are on perscription medication. You can always email us at info@hellobraveface.com if you have any questions about your medication and potential interactions. 

We recommend consulting your healthcare professional before taking BraveFace if you are pregnant or breastfeeding.

No. It was important for us to develop non-addictive alternatives. All of our products are natural and exclude any ingredients that may be become addictive.

Let’s face it herbs taste horrible in their raw state! We worked hard to create a palatable flavor without compromising on the potency. Our products taste like they work. CoolHead has a slightly minty flavor, and you can taste the sweetness of the Manuka honey. HeadRest is minty with licorice undertones. Recently, we reformulated HeadRest to include Monk Fruit, a natural sweetener, to create a sweeter, more palatable flavour. If you are struggling with the taste of your BraveFace products you can put them in the fridge to take the edge off or dilute them with a little water.

Our formulations for HeadRest, CoolHead and LiveCalm have been developed with adults in mind and our recommended doses are suitable for those aged 18+. For children and teens between the ages of 6-18 we would recommend our BraveFace Junior range. The Junior formulations have been specifically designed for this age group. If you have older teens that would still like to try the BraveFace Adult range, those aged 14-18 can take CoolHead and HeadRest at half the adult dose. 

Braveface was formulated for humans so we do not recommend it for your furry friends.  

We take sourcing our ingredients seriously to ensure we a delivering the highest quality of herbs with no nasties. They come from all around the world including France, Madagascar, New Zealand and India.

While we do not use any ingredients or processes that contain gluten not all off our suppliers have the certification to confirm they are gluten free, so we cannot claim this.

Yes! Most of the products in our category use alcohol in their distillation process, which isn’t suitable for everyone. So we spent a lot of time finding a solution that could keep our formulations alcohol free.

Yes. We know how important it is to keep nasties out so we stuck to natural options.

Due to the honey content in CoolHead if the nozzle is not kept clean this can occassionally cause blockages. Please wipe your nozzle clean if you notice any residue left over after you have sprayed the product. If you do experience a blockage you can unscrew it from the bottle, submerge in warm water and prime the nozzle. Failing this please email us at info@hellobraveface.com

Select the product you'd like to purchase and choose 'Subscribe and save'. Once you've completed your purchase, we'll send you an email with your BraveFace account details so you can manage updates to your subscription.

Yes! For each product you'd like to subscribe to visit the product page and select subscribe.

You can choose to receive your order every four, six or eight weeks. If you use your BraveFace products every day, we recommend choosing a four-weekly subscription. You can adjust your subscription frequency by logging in to your account and selecting Subscriptions > Manage subscription > Frequency.

We'll deduct your payment every four, six or eight weeks, depending on the subscription frequency you've selected. Log in to your account and select Subscriptions to view your next billing date.

You can pause or cancel your subscription anytime. Log in to your account and select Subscriptions > Manage subscription > and follow the prompts to cancel/pause your subscription.

Log in to your account, select Subscriptions and edit billing details.

You receive free shipping within New Zealand when you sign up for subscription. For more details, visit our Shipping and Returns page.

If you would like to return your order, please read our return policy.

Unfortunately Laybuy does not support subscriptions, so if your order contains a subscription then LayBuy will not be shown as a payment option.

The automatic subscription discount (10% off & free shipping) cannot be used in conjunction with any other promotional discount codes entered at checkout.

It’s BraveFace you know and love, for juniors. The three products – Let’s Dream Drops, Stay Cool Spray and Good Mood Chews – are specifically designed to help your child fulfil their potential and successfully navigate the ups and downs of day-to-day life.

All BraveFace junior products are alcohol free and non-addictive, and each of our key active ingredients is included at research backed doses that are clinically proven to work.

BraveFace Jr is specially formulated for children and teens, aged six to 18. 

Both the adult and junior range can help manage stress, worry or anxious feelings. For the junior range, we’ve used a few different herbs, with lower strengths – gentle but still super effective. 

No. Let’s put this to rest, so you can be confident about what you’re buying. We use healing herbs in BraveFace products, and they’re not addictive. 

We put a lot of effort into choosing the right herbs, with reliable clinical evidence on therapeutic doses (so they actually work!) and, more importantly, to make sure they're safe for children. It’s all backed by science.

Depends on how old your child is:

• 6–12 years: Two sprays, maximum four times daily
• 13–18 years: Two sprays, maximum six times daily. 

Absolutely. All of the ingredients in our junior range have successful clinical trials behind them, along with safety data that shows the dosage we recommend is safe for children aged over six years. 

If your child is sensitive to foods and/or medicines, or has a serious health condition, have a chat with your healthcare professional before using the junior range. 

Depends on what you’ve purchased. Let’s take a closer look:

• Let's Dream Drops: 15 mins before bed
• Stay Cool Spray: when needed throughout the day
• Good Mood Chews: morning or during the day. 

Absolutely! We wanted to make sure that Stay Cool is small enough to fit in a pocket so it's easy to grab when it’s needed most.

They sure will. We know half the battle is getting kids to try something new – and taste is where it’s at. 

You’ll find all-natural fruit flavours we know juniors love: mango (Good Mood Chews), apple (Let’s Dream Drops) and grape (Stay Cool Spray). 

Plus, no nasties, like artificial flavours or sweeteners, no sugar. BraveFace Jr is all natural, all the time.

They really are! We don't like excess sugar either. You’ll find natural flavours, as well as sweeteners Thaumatin and Monk Fruit to ensure the junior range tastes great, naturally. 

We don’t use any ingredients or processes that contain gluten, no. However, not all of our suppliers have the certification to confirm they’re gluten-free. That means it’s not a gluten-free slam dunk. If your child is sensitive to gluten, chat to your healthcare professional first.

Yes, they are. All three of our products are suitable for vegetarians. Let’s Dream Drops and Chill Spray are fully vegan too. If you’re vegan, keep in mind that Good Mood Chews contains Vitamin D, which is sourced from lambs wool.